|
The Company has an agreement with RiverLand Credit Union whereby employees who incur business related expenses, or those required to travel on Company business, may be issued an Entergy Corporate Card. These cards will be issued in the employee’s name and the employee will be responsible for all charges. Entergy Corporate Cards are to be used only for business related expenses. Charges will be reimbursed through the employee’s expense account. Service charges for cash advances and finance charges for open balances, caused by the timing of expense account reimbursement, may be approved, at the discretion of your supervisor, provided such expenses are reasonable. Other corporate travel credit cards will be canceled. Employees will not be reimbursed for annual fees on their personal credit cards and anyone presently having permanent travel advances should be prepared to return them upon receipt of their Entergy Corporate Card.
|
1) Review the information and requirements below.
2) Submit your request to RiverLand Credit Union for approval processing along with a copy of your driver’s license, or state ID, and Entergy ID.
3) Retain a copy for your records. |
Download Entergy Card Request Form  |
4) Upon completion of the authorization process, RiverLand Credit Union will notify employees of the issue status and will mail an Entergy Corporate Card to approved employees. |
Eligibility
Generally, employees who travel on company business are expected to utilize an Entergy Corporate Card rather than securing cash advances from their respective company. Supervisors will determine the credit limit appropriate for each employee on a case-by-case basis. Credit cards may be used to secure cash advances for incidental expense such as tips, taxi fares, etc., and are to be used to charge hotel bills, rental cars, airline tickets, meal expenses, conference and seminar registration fees, meeting and party planning, and business necessities.
Employees not having credit cards or traveling for extended periods in locations where MasterCard is not accepted will continue to secure trip advances and pay for such expenses in cash. Employees may be reimbursed for the cost of securing travelers checks and are encouraged to do so, as the Company is not responsible for funds that are lost or stolen.
Procedure for Securing Entergy Corporate Cards, Transferred Employees Requesting Continued Use, & Request for Credit Limit Increases
Employees requiring an Entergy Corporate Card are required to complete the request form for authorization processing which requires approval by their supervisor along with final determination by RiverLand Credit Union. Upon completion of the authorization process, RiverLand Credit Union will notify employees of the issue status and mail an Entergy Corporate Card to approved employees. Should an employee leave the company, it is their responsibility to immediately cease use of the card, cut the card in half, and promptly return the card to their Supervisor.
In the case of inter-system transfers, the employee’s Supervisor will be required to authorize continued use of the Entergy Corporate Card as indicated on the request form. Should an employee’s job necessitate an increase in their credit limit, a completed request form is required. If the increase is needed quickly, they should forward the document to their supervisor with an urgent notation.
Billing
Statements will be mailed directly to cardholders and payment is the responsibility of the cardholder. Payment is due, in full, each month, by the statement due date. Cardholders are responsible for filing expense accounts promptly so that reimbursement may be accomplished without incurring finance charges or late fees.
Credit Information
By requesting an Entergy Corporate Card, an employee authorizes RiverLand Credit Union to investigate their credit history when processing, or reviewing, their account. It is also agreed that RiverLand Credit Union may disclose information regarding cardholders’ accounts to credit bureaus and creditors who inquire about credit standings. RiverLand Credit Union is further authorized to make cardholder charge receipts and statements available to Entergy, and Federal or State Regulatory Agencies, at any time.
RiverLand Credit Union Information
For More Information or for Assistance:
Call the accounting department during normal business hours Mon-Fri 9 am - 4 pm, at 504-576-5800x4 • 1-800-586-4RCU(4728)x4 • Fax 504-576-2651 • Mail Unit L-ENT-RCU
Report a Lost or Stolen Entergy Corporate Card: 800-325-3678
Verify Transactions on a Blocked Entergy Corporate Card:
United States 800-437-9392 ~ International 727-556-9000 call collect
24-Hour MasterCard Customer Service: 1-800-423-7503
Falcon System Helps Prevent Credit Card Fraud
Riverland Credit Union has implemented the Falcon Fraud Detection System to help protect our members' from potential credit card fraud. The Falcon system uses state-of-the-art technology to analyze authorization requests for your credit card in real time and compares them to your purchase history as well as current fraud trends.
If abnormal transaction patterns are detected, an agent will call you and identify themselves by saying that they are from the Fraud Servicing Center calling on behalf of RiverLand Credit Union and that they are calling to verify suspicious transactions on your account. If the transactions cannot be verified, the card will be blocked.
If you receive a call asking about a purchase made with your RiverLand credit card, please take a moment to speak with our fraud investigator to verify your account activity. Be assured, our agents will never ask for your personal financial information over the phone so be cautious and never reveal any personal financial information over the phone regardless of who the caller claims to be. Below is a list of the limited information that will be requested by our fraud investigator.
You will be asked to verify your identity and asked for:
- the last 4 digits of your card number
- your date of birth
- the last 4 digits of your Social Security Number
- if a particular transaction is one that you initiated
|
| You will NEVER be contacted by e-mail, or text messaging, and NEVER asked for: |
- your complete card number
- your PIN
- the expiration date on your card
- the CVC number, the 3 digit number on the signature line on the back of your card
- your complete Social Security Number
- your billing address or zip code
- your phone number
- or any personal or financial information other than that which is listed in the section above
| To verify transactions and have a block removed from your account call: |
| United States 800-437-9392 ~ International 727-556-9000 call collect |
|
