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RiverLand Credit Union
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Please use the form below to contact us. We will respond to your message by email or phone (your choice) within 24-hours during normal business hours, depending on current volume.

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Business Continuity Plan

RiverLand Credit Union has a detailed Business Continuity Plan in place and is prepared to provide uninterrupted services to members in the event of a disaster or pandemic occurrence.  Data processing systems, office operations, internet-based services, and telephone communications are all covered by detailed contingency plans if we are unable to conduct business as usual for either short-term or long-term periods. 

 

Should a disaster or pandemic occur, we will communicate any special instructions through our website and on our phone service.  Please continue to contact us through our website or by calling our published phone numbers, and monitor our website for the most current, up-to-date information.  Rest assured we are committed to continue to serve your financial needs regardless of any unexpected situations that may occur.


Beware of ANY E-mails,

Phone Calls, or Text Messages that Request Your

Personal Information!

 

Identity theft and the use of e-mail, text messages, or phone calls to fraudulently ascertain unwary consumers’ personal information is increasing daily, and we want you to be aware and protect yourself.  DO NOT respond to any e-mail, text, or phone call that requests your personal information such as social security numbers, account numbers, credit card or debit card numbers, and corresponding usernames, passwords, and personal identification numbers (PINs), even if it appears that the contact came from a company that you typically conduct business with.  If you receive any contact that requests your information, do not provide your personal information, click on a link within the message, or use phone numbers that are contained in the message.  Instead, contact the company yourself and report the suspicious contact.  We recommend that you also send the e-mail, or text, to all of the agencies listed below so it can be tracked. Be assured, RiverLand Credit Union will never request any vital information from you through e-mail, text, or by phone, and no other legitimate company will either.

 

You may report suspicious E-mails and text messages to the following addresses:

reportphishing@antiphishing.org      spam@uce.gov    uce@ftc.gov

If you would like more information on how to protect yourself from

Identity Theft, visit our Fraud Awareness Center Click Here

For a brochure with Tips to Safely Conduct Financial

Transactions Over the Internet   Click Here

 


RiverLand CU
Main Office Address:
639 Loyola Ave-Suite 220
New Orleans, LA 70113

Phone (504) 576-5800
     800-586-4RCU (4728)


Fax
  Member Services
 
(504) 576-5805
  Loan Department
 
(504) 576-LOAN (5626)

TONEY (504) 525-9447
                800-648-2342


Loans by Phone
  
(504) 576-5800 x 2
   800-586-4RCU(4728)x2

MasterCard - Credit

   Lost/Stolen Card      

      800-325-3678

   Blocked Card

   US 800-437-9392

   International - call

   collect 727-556-9000  

  

MasterCard - Debit

   Lost/Stolen Card   

   866-546-8273

   Blocked Card

   US & International

   888-685-2265

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