RiverLand Credit Union has a detailed Business Continuity Plan in place and is prepared to provide uninterrupted services to members in the event of a disaster or pandemic occurrence. Data processing systems, office operations, internet-based services, and telephone communications are all covered by detailed contingency plans if we are unable to conduct business as usual for either short-term or long-term periods.
Should a disaster or pandemic occur, we will communicate any special instructions through our website and on our phone service. Please continue to contact us through our website or by calling our published phone numbers, and monitor our website for the most current, up-to-date information. Rest assured we are committed to continue to serve your financial needs regardless of any unexpected situations that may occur.
Beware of ANY E-mails,
Phone Calls, or Text Messages that Request Your
Personal Information!
Identity theft and the use of e-mail, text messages, or phone calls to fraudulently ascertain unwary consumers’ personal information is increasing daily, and we want you to be aware and protect yourself. DO NOT respond to any e-mail, text, or phone call that requests your personal information such as social security numbers, account numbers, credit card or debit card numbers, and corresponding usernames, passwords, and personal identification numbers (PINs), even if it appears that the contact came from a company that you typically conduct business with. If you receive any contact that requests your information, do not provide your personal information, click on a link within the message, or use phone numbers that are contained in the message. Instead, contact the company yourself and report the suspicious contact. We recommend that you also send the e-mail, or text, to all of the agencies listed below so it can be tracked. Be assured, RiverLand Credit Union will never request any vital information from you through e-mail, text, or by phone, and no other legitimate company will either.
You may report suspicious E-mails and text messages to the following addresses:
reportphishing@antiphishing.org spam@uce.gov uce@ftc.gov
If you would like more information on how to protect yourself from
Identity Theft, visit our Fraud Awareness Center Click Here
For a brochure with Tips to Safely Conduct Financial
Transactions Over the Internet Click Here |