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RiverLand Credit Union
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Please use the form below to contact us. We will respond to your message by email or phone (your choice) within 24-hours during normal business hours, depending on current volume.

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Business Continuity Plan

RiverLand Credit Union has a detailed Business Continuity Plan in place and is prepared to provide uninterrupted services to members in the event of a disaster or pandemic occurrence.  Data processing systems, office operations, internet-based services, and telephone communications are all covered by detailed contingency plans if we are unable to conduct business as usual for either short-term or long-term periods. 

 

Should a disaster or pandemic occur, we will communicate any special instructions through our website and on our phone service.  Please continue to contact us through our website or by calling our published phone numbers, and monitor our website for the most current, up-to-date information.  Rest assured we are committed to continue to serve your financial needs regardless of any unexpected situations that may occur.


Beware of ANY E-mails that Request

Your Personal Information!

 

Identity theft and the use of E-mail to fraudulently ascertain unwary consumers’ personal information is increasing daily, and we want you to be aware and protect yourself.  DO NOT respond to any E-mail that requests your personal information such as social security numbers, account numbers, credit card or debit card numbers, and corresponding usernames, passwords, and personal identification numbers (PINs), even if it appears that the message came from a company that you typically conduct business with.  If you receive an E-mail that requests your information, do not click on a link within the message or use phone numbers that are contained in the message.  Instead, contact the company yourself and report the suspicious E-mail.  We recommend that you also send the E-mail to all of the agencies listed below so it can be tracked. Be assured, RiverLand Credit Union will never request any vital information from you through E-mail and no other legitimate company will either.

 

You may report suspicious E-mails to the following addresses:

reportphishing@antiphishing.org      spam@uce.gov    uce@ftc.gov

If you would like more information on how to protect yourself from

Identity Theft, visit our Fraud Awareness Center  Click Here

For a brochure with Tips to Safely Conduct Financial

Transactions Over the Internet   Click Here

 


RiverLand CU
Main Office Address:
    601 Loyola Ave.
    New Orleans, LA 70113

Phone (504) 576-5800
     800-586-4RCU (4728)


Fax (504) 576-5805

TONEY (504) 525-9447
                800-648-2342


Loans by Phone
             
(504) 523-6953
                800-267-9970

MasterCard - Credit

   Lost/Stolen Card      

                800-325-3678

MasterCard - Debit

   Lost/Stolen Card   

   Call "Toney" - Menu #3

               (504) 525-9447

                 800-648-2342

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