“TONEY”, Your
Touch-Tone Teller allows convenient access to your accounts 24-hours a day, 7 days a week…and
it's absolutely FREE! With “TONEY”, you can get information
and transact business on your accounts without leaving your home, office, or
car. All you need is a touch-tone phone, your account number, and your personal identification number
(PIN). We want you to stay in touch with your finances.
(504) 525-9447 (in New Orleans)
800-648-2342 (Toll Free)
To Activate Your WriteCard Debit Card:
Enter 2
To Report Your WriteCard Debit Card Lost or Stolen:
Enter 3 - You will need your card number to use this automated service. If you do not have your card number, call our accounting department during normal business hours.
Instructions for Account Access
Step 1:
Enter 1 to access the main menu of services.
Step 2:
Enter your account number (savings account number) followed by #.
EXAMPLE: If your savings account number is 12345-00, Enter 12345#.
Step 3:
Enter your four digit access code, or PIN, followed by #.
Step 4:
Enter the desired transaction codes. Click on the Quick Reference Guide below for a printable list of our most commonly used transaction codes.
"TONEY" Quick Reference Guide
This printable Quick Reference Guide provides instructions for using "TONEY" and a list of our most commonly used transaction codes.
“TONEY”, Your
Touch-Tone Teller
