
Our MasterCard offers
an honest, straight-forward credit account with no teaser rates or no hidden costs.
Here's what a RiverLand MasterCard
offers you:
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Three cards to
choose from:
- Gold
- Standard
- Secured
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25-day
Grace Period - You have 25 days between billing cycles to avoid any
finance charges if you pay off your balance in full.
Cash
Advance - You can get a cash advance with
your MasterCard at any RiverLand Credit Union branch or
at any financial institution displaying the MasterCard logo. Interest accrues
from date of advance.
Travel
Accident Insurance - Get up to $250,000
in free coverage when you purchase your ticket on a major carrier using your
MasterCard.
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Worldwide
Acceptance and ATM access - Having more than 24 million acceptance locations around the world, Mastercard is one of the most widely accepted credit cards available today.
Transfer
Balances from other high interest credit
cards with no balance transfer fees.
Access
Your Account Online -
View account balances,
credit limits, available credit, payment due dates, and get a detailed list of
transactions plus much, much more.
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Falcon System Helps Prevent Credit Card Fraud
Riverland Credit Union has implemented the Falcon Fraud Detection System to help protect our members' from potential credit card fraud. The Falcon system uses state-of-the-art technology to analyze authorization requests for your credit card in real time and compares them to your purchase history as well as current fraud trends.
If abnormal transaction patterns are detected, an agent will call you and identify themselves by saying that they are from the Fraud Servicing Center calling on behalf of RiverLand Credit Union and that they are calling to verify suspicious transactions on your account. If the transactions cannot be verified, the card will be blocked.
If you receive a call asking about a purchase made with your RiverLand credit card, please take a moment to speak with our fraud investigator to verify your account activity. Be assured, our agents will never ask for your personal financial information over the phone so be cautious and never reveal any personal financial information over the phone regardless of who the caller claims to be. Below is a list of the limited information that will be requested by our fraud investigator.
| To verify transactions and have a block removed from your account call: |
| United States 800-437-9392 ~ International 727-556-9000 call collect |
You will be asked to verify your identity and asked for:
- the last 4 digits of your card number
- your date of birth
- the last 4 digits of your Social Security Number
- if a particular transaction is one that you initiated
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| You will NEVER be contacted by e-mail, or text messaging, and NEVER asked for: |
- your complete card number
- your PIN
- the expiration date on your card
- the CVC number, the 3 digit number on the signature line on the back of your card
- your complete Social Security Number
- your billing address or zip code
- your phone number
- or any personal or financial information other than that which is listed in the section above
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Call to Report a Card, 24-Hours a Day, 7-Days a Week!
MasterCard Credit Card: 800-325-3678
The WriteCard Debit Card: 504-525-9447 or 800-648-2342
To report a lost or stolen WriteCard Debit Card call "TONEY" Your Touch-Tone Teller 504-525-9447 or 800-648-2342 and press menu option # 3 (you will need your WriteCard card number to use this automated service).
For More Information or for Assistance:
Call the accounting department during normal business hours Monday - Friday, 9:00 am - 4:00 pm, at 504-576-5800 or 1-800-586-4RCU (4728) option # 4.
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